Our hours of operation for shipping are Monday to Friday, 10am to 7pm (GMT-7), excluding weekends. Orders placed on weekends, will not be processed until the next business day.

All orders have to be processed and fulfilled before shipment. Our team will take up to 1-2 business days to process your orders. After the item is processed and fulfilled, our team will ship out your item and our transit time on orders range from 3-7 business days. 

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Avionnti offer returns and refunds for items within 14-day of receipt of shipment, which means you have 14 days after receiving your item to request a return and refund.

To be eligible for return and refund, your item must be in the same condition that you received it, new, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please read through our return and refund policy to fully understand our procedure if you wish to return your ordered item after it has been processed, shipped and delivered.

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Find answers to the most common questions about our products and services. Whether you're looking for information about payment, shipping or returns, our FAQ page has got you covered. Browse through the categories or use the search bar to find the information you need quickly and easily. If you still can't find the answer you're looking for, feel free to reach out to our friendly Customer Service Specialist Team.

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