Our website accepts major credit and debit cards (Visa, Mastercard, American Express), Google Pay, Apple Pay, Shop Pay Installment and other local payment options depending on your location.
After a successful payment, you will receive an email confirmation and a receipt. If you sign up an account, you can also check your order history in your account to verify the payment status.
Yes, our website uses secure SSL encryption technology to protect your personal and financial information during the transaction process.
The default currency for our website is US dollars, but you can select a different currency depending on your location from the bottom section of our website.
Yes, as long as the prepaid debit card has a Visa, Mastercard, or American Express logo, you should be able to use it to make a purchase on our website.
No, unfortunately, our website does not accept payments through PayPal.
Unfortunately, COD is currently not available.
We offer free standard shipping for all products! Delivery time will vary depending on your location that you choose.
Orders are typically processed and shipped within 1-2 business days of receipt. You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Estimated delivery time will depend on your location and no matter where you are, it typically takes 3-7 business days.
We can accommodate changes to your shipping address only if your order has not yet been processed from our end. Please note that requests for order shipping address changes may experience limitations during periods of high order volume, such as launches and promotions.
We regret to inform you that the billing address cannot be edited once an order has been placed. However, if your shipping address is correct, you will still receive your order.
Yes, we do offer international shipping to selected countries. Additional shipping fees and taxes may apply, and delivery time will vary based on location.
Should you encounter such a circumstance, please feel free to contact us via our email support without any hesitation.
Return & Refund
We accept returns within 14 days of receiving the item in new and unused condition. Please refer to our Return & Refund Policy for complete details and exclusions.
To initiate a return, please contact us to request a return authorization. We will provide you with instructions on how to proceed with the return.
The customer is responsible for paying for return shipping unless the item received is defective, damaged, or incorrect.
If you receive a defective, damaged, or incorrect item, please contact us immediately so we can assist in resolving the issue.
Refunds are processed within 5-7 business days of receiving the returned item. The refund will be credited to the original payment method.
Yes, we do accept exchanges for items in new and unused condition. Please contact us to initiate an exchange.
Unfortunately, order cancellations, changes or modifications are not possible once the order has been placed. All sales are final. We apologize for any inconvenience caused.
You can track your order by clicking on the tracking link provided in your shipping confirmation email. If you have any issues with tracking, please contact us for assistance.
In the event of any problems with payments or orders, kindly reach out to our dedicated customer service specialist team. They are well-equipped to provide you with the necessary assistance and help resolve the issue promptly.
If your credit card was declined during your initial attempt to place the order, you may see a pending transaction in your account. Please rest assured that we do not capture funds for declined transactions, and this charge will automatically be reversed from your statement within a few business days.
To unsubscribe from our emails, kindly scroll down to a previous email we have sent you and select the "unsubscribe" option. This will remove you from our emailing list. If you ever change your mind, you can re-subscribe to our newsletter by signing up on our website or contacting our Customer Service Specialist Team for assistance.