COVID-19 Updates
Last updated: 21st June, 2021
At this very crucial season, we hope you are well.
We appreciate your patience and understanding as we work through this together. Avionnti sincerely thank you from the bottom of our hearts!
COVID-19 Shipping Update
Our utmost priority is the safety and health of our customers and our employees. Our operations and fulfillment facility had been affected drastically. However, our team have redesigned a system to comply with the Covid-19 policies to provide the greatest shopping experience for our dearest customers.
What does this mean for you?
- Processing times may be delayed. Processing times are generally within 1-2 business days. Unfortunately, due to the government orders, issues relating to COVID-19, and the impact to our business, processing and fulfilling period may also be extended.
- We will notify you if we foresee any issues with fulfilling your order or as soon as your order has been shipped out
- You can cancel for a full refund under the circumstances where the item has not been shipped out yet. Please refer to the Returns & Refunds Policy here.
NOTE: Please take note that business days do not include weekends.